Requirements for a Return
• You call customer service within THREE DAYS after delivery.
• The item is still in NEW condition
• All Clothing items must not be WORN
• All clothing items must carry their tags, seals and all accessories intact
• Watches must carry all packaging including manuals, warranty cards
• Shoes must remain in their packaging box
HOW TO RETURN
• Call the customer care line 08166581653 /08033056510 or send a mail to firstname.lastname@example.org to arrange a retrieval.
• For Lagos, Abuja and Port Harcourt; We will arrange a retrieval from the same delivery location or advise you to drop off at our Courier Partner Hubs
• Other states will have to drop off at our Courier Partner’s Hubs or send to our address in Lagos directly.
• Upon receipt of this item(s), we will conduct a proper quality check to confirm validity of the return.
• If Valid, we shall credit you with a store voucher the cost of the item (excludes shipping fee) so you can use on www.dammiemall.com for your next shopping.
• If you choose the option of Cash Refund, your account shall be credited within 72hrs.
• If Invalid, we shall send the item back to you Please allow for 7 days after retrieval for Lagos Orders; 14 days for orders outside Lagos.